Social Media Tips for B2B Marketers

In a previous post Social Media for Business – which platforms work best? we outlined which social media platforms get the best results for B2B Marketers and why. In this post we would like to expand on this and outline some tips on how B2B Marketers should use these platforms.

Facebook Social Media Tips

According to Pardot Facebook’s algorithm for distributing content among followers includes more than 100,000 factors, including how often someone posts, how individuals interact with followers, the type of content, when it’s posted, and many more. The only real way to win the algorithm battle for brands is to post quality, shareable content that adds value to a follower’s timeline. Provide tips and tricks for your audience to help them drive more leads and sales. Also, videos posted natively will continue getting higher organic reach than video links posted from other social media platforms like Twitter, YouTube, Vimeo, and others

Tips:

·         Post content around company updates, new products or special offers

·         Use live video to show products and team

·         Post infographics on both product information and general fun

·         Balance content between promotional and non-promotional items

·         Share relevant industry specific articles that would be of interest to your audience

·         Show off your team and your company culture

·         Remember potential employees will more than likely check out your Facebook page before attending an interview

Twitter Social Media Tips

Twitter is a great platform for organizations to communicate to their followers in real time announcing company updates, new products and events using short pieces of content. Twitter is also a great place for you to establish yourself as a subject matter expert in your industry by posting links to relevant industry-related content, as well as your own content, which provides value to your followers

Tips:

·         Post vibrant images and video with text to standout in the Twitter timeline

·         Use relevant hashtags (#) to highlight area of interest

·         Engage with audience, partners and influencers using @TwitterHandles

·         Post links to events that your organization will be attending or supporting

·         Post links to press releases and blogposts

·         Retweet and Like customers and partners posts where relevant

·         Post 3^rd party industry specific content that will show you as a knowledge leader in your field

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LinkedIn Social Media Tips

LinkedIn is still the social media network for businesses and professionals. For B2B marketers, there’s not a better place for you to connect with your customers, and to confirm yourself as a subject matter expert or a knowledge leader. Graphics, quotes, and informative content perform very well on the platform and are very shareable. B2B marketers can and should use this to their advantage by providing as much valuable content as possible on a daily basis.

Tips:

·         Post content that established you and your organization as knowledge leaders in your field

·         Connect with like minded industry people and peers

·         Do not try to sell when establishing new connections

·         Highlight events you will be attending or hosting (tradeshows, presentations, webinars…)

·         Post company updates, new product releases, new partnerships, new appointments…

·         Post tips, tricks and how to guides on your products and solutions

·         Use platform to announce new vacancies at your organization and encourage your connections to share

Instagram Social Media Tips

Instagram continues to drive massive engagement for marketers and brands, as it tell its story via photos and videos. In 2016, Instagram launched “Instagram Live,” which gives users the ability to livestream from within the app. Most recently, Instagram opened up the ability for users to add up to 10 photos or videos in a single Instagram post. Instagram remains a great place for brands and companies to be, and should be included in your daily social media postings.

Tips:

·         Share behind the scenes look at your office or how your products are made on Instagram Stories or Instagram Live

·         Engage with customers and fans who post videos or photos of your products

·         Thank customers for posting photos of your products

·         Post fewer stock photos and more real photos of your team, products and solutions

·         Use new Instagram feature that allows you to post multiple photos and videos from an event your organization recently held or attended

Social Listening.

 Now that you have your social media accounts setup, one of the greatest tools available to marketers leveraging social media is social listening. Social listening is using commonly available tools to uncover and identify conversations that include your brand or company. This can be done as easily as using Facebook or Twitter’s native search functions, as well as Google and other search engines. There are also social-specific tools like Sprout Social, Hootsuite, and TweetDeck. Leveraging these tools to uncover customer service issues, conversations you should be a part of, and other opportunities for you to engage with current and potential customers is a very good reason you should make social listening an important part of your social media strategy. Search for usage of your brand’s name and company’s name, as well as product names. Also, search for opportunities to join conversations around your industry from people asking about features or advantages of your industry.